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5 Ways To Fix “Ask To Buy Not Working on iPhone, iPad, and Mac”

If you’re a parent and use Apple’s Family Sharing feature to manage your family’s digital life, you might have come across the “Ask To Buy” feature. This feature lets parents approve or decline App Store and iTunes purchases made by their children. However, sometimes the feature might not work as intended, leaving parents unable to manage their children’s purchases. In this article, we’ll look at 5 ways to fix the “Ask To Buy not working” issue on iPhones and iPad.

1. Check Your Child’s Age

If your child’s age is incorrect on their Apple ID, it might prevent the Ask To Buy feature from working properly. To check your child’s age, follow these steps:

  1. Open the Settings app on your child’s iPhone or iPad.
  2. Tap your child’s name at the top of the screen.
  3. Tap “iTunes & App Store Purchases.”
  4. Tap “View Apple ID” and sign in if prompted.
  5. Scroll down to the “Personal Information” section and tap “Edit.”
  6. Check that your child’s birthdate is correct and make any necessary changes.

2. Check Your Payment Method

If your payment method is invalid or expired, it might prevent the Ask To Buy feature from working. To check your payment method, follow these steps:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top of the screen.
  3. Tap “Payment & Shipping.”
  4. Tap your payment method and make sure it’s valid and up to date.

3. Check Family Sharing Settings

If Family Sharing is not set up correctly, it might prevent the Ask To Buy feature from working. To check your Family Sharing settings, follow these steps:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top of the screen.
  3. Tap “Family Sharing.”
  4. Check that your family members are listed and have Ask To Buy turned on.

4. Restart Your Device

Sometimes, restarting your device can fix issues with the Ask To Buy feature. To restart your device, follow these steps:

  1. Press and hold the Power button until “slide to power off” appears.
  2. Slide the power icon to the right to turn off your device.
  3. Wait a few seconds, then press and hold the Power button to turn your device back on.

5. Update iOS

If your device is running an outdated version of iOS, it might prevent the Ask To Buy feature from working. To check for iOS updates, follow these steps:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap “General.”
  3. Tap “Software Update.”
  4. If an update is available, tap “Download and Install.”

With these 5 ways, you can fix the “Ask To Buy not working” issue on your iPhone or iPad and continue managing your children’s purchases.

FAQs

Why is the Ask To Buy feature not working on my iPhone or iPad?

There could be several reasons why the feature is not working, including an incorrect age on your child’s Apple ID, an invalid or expired payment method, incorrect Family Sharing settings, a software issue, or outdated iOS.

What happens if I decline a purchase request from my child?

If you decline a purchase request, the app or item will not be downloaded or purchased. Your child will receive a notification that their request was declined.

Can I limit what my child can purchase with Ask To Buy?

Yes, you can set up purchase restrictions for your child’s Apple ID. To do this, go to “Screen Time” in the Settings app and select your child’s name. From there, you can set up content and privacy restrictions, including the ability to limit what your child can purchase.

What if I’ve tried all 5 ways to fix Ask To Buy, and it’s still not working?

If you’ve tried all of the solutions outlined in this article and the feature is still not working, you may need to contact Apple Support for further assistance. They can help you troubleshoot the issue and get it resolved.

Conclusion

The “Ask To Buy” feature is an essential tool for parents who want to manage their children’s purchases on the App Store and iTunes. However, if the feature is not working as intended, it can be frustrating. By following the 5 ways outlined in this article, you can fix the issue and continue using the feature to manage your family’s digital life.

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