Fix Logitech Unifying Receiver not working

Fix Logitech Unifying Receiver not working

Computer users most often opt for wireless technology to improve the efficiency level of devices and get rid of wiring mess around the system; whether it is about a wireless keyboard or wireless mouse to control the computer functions, wireless technology is always prioritized over the wired one.

Logitech Unifying Receiver

Logitech Unifying Receiver not working

Most peripheral devices often require a USB receiver to be connected to the system unit in order to establish a connection with the computer system successfully. Logitech Receiver can be considered as a good instance of such a receiver.

It is actually a USB dongle that acts like a transceiver to send & receive the signals in between the PC & connected Logitech peripheral devices. The Logitech Unifying multi-connect utility eliminates the need to use multiple receivers to connect different devices with a PC; as being a pretty convenient tool, this allows the users to connect up to 6 devices simultaneously.

Logitech Unifying Receiver not working?

Logitech Unifying Receiver not working?

Computer users often report that their Logitech Unifying receiver has stopped working, even though it is connected to a PC but unable to receive & send data signals. Moreover, we found that this sort of issue arises right after an update in the Windows OS more frequently, but this can’t be considered the only erroring cause.

Malfunctioning Logitech USB c receiver commonly encountered issue by most computer users is the primary under consideration subject and we will comprehensively elaborate on the error causes and the best possible fixes to the triggered error in this entire discussion.

What causes Logitech Unifying Receiver working issues?

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The most likely error cause has already been indicated that states an update of windows OS often causes the “Logitech Unifying receiver not working” issue, but there might be many other reasons involved too that can prove to be problematic in various cases. Here we have cited below a few of them; if you are going through a similar kind of issue, this will help you to identify the exact error cause.

Outdated drivers 

Maybe the driver installed for Logitech Unifying Receiver on your computer system is outdated or encountering any other issue; both situations can lead to Logitech Unifying Receiver not working state.

Missing files 

Even if you have updated the drivers installed for the Logitech Receiver on your PC, the necessary driver files might still go missing.

Consequently, your computer won’t detect the plugged Logitech Unifying Receiver. Therefore, you need to make sure first that the required driver files are present in your system.

Conflicting apps or software

If you have installed the third-party apps on your computer system, those apps can also conflict with the Logitech Unifying Receiver, and ultimately it stops functioning correctly. In such a case, you may also require to disable such conflicting third-party apps.

Incorrect configurations 

Maybe the plugged Logitech Receiver is not configured correctly; that’s why you have encountered such a working issue. So, the Receiver needs to be correctly configured first in order to work fine.

Unifying Software

The Logitech has a unique and dedicated Unifying software that controls the configurations of connected devices. You may also encounter the respective issue if your computer system doesn’t have the Logitech Unifying software installed on it.

How to fix Logitech Unifying Receiver not working problem?

How to fix Logitech Unifying Receiver not working problem?

The wireless Logitech connection utility must be fixed out to carry on the computer functions accurately. As your Logitech Unifying Receiver might support multiple devices connected to your computer system, so if it stops working, you won’t be able to operate your system. Therefore, this issue must be rooted out instantly. Given this concern, here we have put forward a few most effective & proven fixing approaches.

Uninstall the incompatible windows update

You may have gotten to know from the above-stated information that a windows update might be the most likely cause of this working issue with the Logitech Unifying Receiver. Therefore, in the first place, we would recommend uninstalling that conflicting update of the windows Operating system because if you revert back to the previous windows version, this can possibly resolve your issue. So, to do that:

  • Launch the Run application simply by pressing the Windows + R keys.
  • To open the Programs and Features, type appwiz.cpl in the Run dialog box.
  • In the left panel of popped Programs and Features window, select the View installed updates option.
  • Now, just double-click on the windows 10 update that was installed recently and uninstall it.
  • After the successful uninstallation of the windows update, restart your computer system.

Install the Unifying Software 

As it is already highlighted, specific incorrect device configurations may also lead to the malfunctioning state of the Logitech wireless receiver. So, if you intend to fix the configurational conflicts, then you might require to install the Unifying Software on your PC.

Actually, Logitech Unifying Software is a dedicated software designed specially to configure compatible connected devices with Unifying Receiver. So, to download the Logitech Unifying software:

  • Head on to the official Logitech Unifying Software page and click on the Download Now button. (Note that the Logitech Unifying software download process may take a few moments)
  • Once the Unifying Software file gets downloaded on your device, simply run & install it on your system.
  • Then restart your computer system.
  • Now locate the shortcut of Logitech Unifying Software on your desktop, right click on it, and select the Run as Administrator option.

Check the device driver files

Whatever the Windows version you use, it would have a dedicated USB driver to establish the connection between the connected USB device and PC. At the moment, if you are encountering the Logitech Receiver working issue, then might be your system doesn’t have the necessary driver files installed on it. So, in the first place, you need to check whether the driver files are installed on your system or not and then ensure their availability on your PC. For this, what you need to do is:

  • At first, launch the C directory of your PC or simply follow the path C:/Windows/INF.
  • In the INF subdirectory, find out whether the files are USB.PNF & USB.INF resides there or not.
  • If you are unable to locate the files in your system’s directory, then you might need to copy these files from another well-functioning computer system and then paste it here into your own PC.

Update the Logitech receiver drivers 

The Logitech Unifying Receiver requires the dedicated drivers installed on the PC in order to work correctly. If the PC doesn’t detect the connected peripheral device, there might also be an issue with the Logitech Receiver drivers; the drivers may be outdated. So, to deal with such a case, you may need to update the Receiver driver installed on your system. To do so:

  • Open the Run app by the shortcut key Windows + R.
  • In the Run dialog box, just type devmgmt.msc to launch the Device Manager.
  • Expand the Mice and other devices option simply by double-clicking on it in the Device Manager window.
  • Here navigate to the option HID-compliant mouse, right-click on it, and choose the option Update Driver.
  • Then choose the option to search automatically for updated driver software.
  • Once the driver gets updated successfully, restart your computer system.
  • Now, plug in the Logitech Unifying Receiver in order to connect it with the PC and check whether it works fine or not.
  • Move on to the following stated approach, in case still, it isn’t working.

Note: If you don’t want to go through this manual update process, you can go for the alternate choice of using a Driver Updater software (i.e., DriverFix) that will automatically download the device drivers in the latest version.

Disable the Power Saving option for USB 

Sometimes the respective issue can trigger for as simple reason as enabling a power-saving feature; because you may have enabled the Power Saving option for the USB, and that might make your connected devices unrecognizable by the PC, or the Logitech Receiver performs oddly subsequently. Therefore, you may often need to disable this feature to make the Logitech Unifying Receiver work properly.

  • Press the Windows + R key to launch the Run application.
  • Type devmgmt.msc in the Run dialog box to open the Device Manager.
  • Select the Universal Serial Bus Controllers in the Device Manager and double-click on it to expand it.
  • Here locate the Logitech driver and launch its Properties by right-clicking on it.
  • Now navigate to the Power Management tab and uncheck all the options available there.
  • Afterward, restart your computer system to check whether the issue has been fixed or not.

Uninstall MotionInJoy Gamepad Tool 

In many cases, the installed MotionInJoy Gamepad Tool can also lead to stopping the Logitech Unifying Receiver from working correctly. So, if you have also installed this tool on your computer system, then most likely, this can be the culprit of your encountered issue, and to root out the problem, you might need to uninstall this MotionInJoy Gamepad Tool. For this:

  • Launch the Run app by using the shortcut key Windows + R.
  • Here type appwiz.cpl in the Run dialog box to open the Control panel.
  • In the launched Control Panel window, select the MotionInJoy Gamepad Tool from the displayed menu and double click on it to Uninstall it.
  • Once the respective tool gets uninstalled completely, restart your PC.

Install Logitech Setpoint software

If the above-stated fixes don’t prove to be much effective in your encountered erroring state, then you may also need to download the Logitech Setpoint application or software in order to make the connected Logitech peripheral devices recognized by the PC.

Because many users have shared their experience of eradicating the Logitech Unifying Receiver not working issue merely by installing the Logitech Setpoint application.

  • Navigate to the official Logitech Support website.
  • To download the Setpoint software, here click on the button Download Now.
  • Now install the downloaded software and restart your PC. (The downloaded Software will automatically detect your connected devices after the restart of the PC)

Remove the DS3 files

There might be a few conflicting apps installed on your system that can cause the Logitech Unifying Receiver to stop functioning; in order to fix the issue, you may disable or delete such apps, but their driver files may still persist there.

So, to delete the driver files of such conflicting apps here, we have presented the detailed process to remove the DS3 files successfully. What you will need to do is:

  • Open the Run app by pressing the keys Windows + R.
  • Type Regedit in the Run dialog box to launch the Registry Editor.
  • Here click on the Edit option in the main menu and proceed by choosing the Find option.
  • Now type DS3 in the search box and select all the files.
  • Then Delete all the selected DS3 files one by one.
  • Afterward, unplug your Logitech Unifying Receiver and restart the PC.
  • Now, plug-in back the Logitech Receiver once the PC is turned on and check if it has been recognized by the PC.

Note: Make sure that the connected peripheral devices are of Logitech because, given the compatibility aspect, the Logitech Unifying Receiver only works with the devices designed by Logitech.


The Logitech Unifying receiver is being used by a massive computer users’ community due to its multi-connect and wireless feasibility.

However, sometimes it may behave oddly due to certain causes; in such cases, it can’t be get detected or recognized by the computer system even though you have plugged it correctly.

In this regard, we have found many reports stating Logitech Unified Receiver has stopped working. If we explore the error causes, there might be many erroring causes associated with the situation somehow; if you have recently updated your windows version, this can be presumed as the most likely error cause.

Likewise, here you can find many proven fixing strategies to assist you if you intend to root out the issue. For instance, you can install the Logitech Unifying or Setpoint Software, or you may even need to update the Logitech Receiver drivers also.

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